FREQUENTLY ASKED QUESTIONS
A few simple answers to some frequently asked questions. If you need anything else, please feel free to SUPPORT.
FAQ CATEGORIES
1. RETURN POLICY
2. PRODUCTS
3. ORDERS
4. PAYMENTS
5. SHIPPING
6. CARE
7. AFTER SERVICE
1. RETURN POLICY
Q. WHAT IS LEONARD E. MICHAELS RETURN POLICY?
A. We are committed to you satisfaction and success. Qualified returns are accepted within 14 days after purchase no questions asked. Just pay shipping. For all return related questions please email support@leonardmichaels.com.
2. PRODUCTS
Q. WHAT BRAND OF SHIRTS DO YOU PRINT ON?
A. All Leonard E. Michaels shirts are printed on name brands including Bella + Canvas products.
Q. WHAT SIZE SHIRTS DOES LEONARD E. MICHAELS SELL?
A. Most t-shirts are available from XS - 3XL. Some shirts are available in up to 5x.
Q. HOW ABOUT A SIZE CHART?
A. Each shirt show the available sizes.
Q. WHEN WILL PRODUCT BE RESTOCKED?
A. Unless it is in the "sale" section, it will more than likely be available unless stated otherwise.
3. ORDERS
Q. I MADE A MISTAKE ON MY ORDER. WHAT DO I DO?
A. Easy, just make the corrections and submit. If already submitted contact support immediately.
4. PAYMENTS
Q. WHAT FORMS OF PAYMENT DO YOU ACCEPT?
A. All purchases at Leonard E. Michaels can be purchased using many options including Paypal, Stripe, Visa, Mastercard, Discover, American Express and Amazon payments.
5. SHIPPING
Q. HOW MUCH IS SHIPPING?
A. Shipping is calculated at checkout and varies on size / priority / destination. From time to time some merch may include shipping in the price as a promotion. Some products may have shipping included year-round.
6. CARE
Q. HOW SHOULD I WASH CAPONE AND COMPANY TEES?
A. Wash warm, dry low. Wash colors separately from whites, especially on the first wash. Expect about 5-7% shrinkage after the first wash.
7. AFTER SERVICE
Q. MY ORDER WAS DELIVERED DEFECTIVE. WHAT DO I DO?
A. Contact support.